Recent Posts

Water Damage Statistics for Virginia Beach

1/11/2019 (Permalink)

Water Damage Statistics

Water damage covers a broad range of potential loss. Homeowners understand that wear and tear will occur in any circumstance; however, there are a variety of unforeseen events that may trigger water damage. Natural disasters are often given the most blame for water damage, and they should, considering that the majority of damages due to water stem from some sort of outside environmental factor.

Nevertheless, water damage may come in a variety of forms. Understanding the sources of this type of damage is important to not only potentially preventing an incident, but more importantly, to understand where you stand in the eyes of your insurance provider. Water damage in homes most typically comes from the following causes:

  • Frozen pipes
  • Leaking pipes
  • Leaky roof
  • Broken washing machine hose
  • Plumbing problems
  • Insulations issues

The water damage statistics below will highlight the widespread nature of this issue. While many people do not view this as a common occurrence, water damage accounts for a significant number of homeowners insurance claims. The following are some of the most interesting water damage statistics:

  • Almost 40 percent of all homeowners have said that they have experienced loss from water damage
  • About 93 percent of all water damage can be prevented
  • Water damage is the second most frequently filed insurance claim in the United States
  • 250 gallons of water is released a day due to a 1/8-inch crack in a pipe
  • About 20 percent of all insurance claims related to water damage of some kind
  • Billions of dollars in property losses are spent each year as a direct result of water damages

Those homeowners with an understanding of the prospective damages associated with water are much more likely to stop problems before they become major issues. Hopefully these water damage statistics were able to shed some light on the vast complications that may arise from water in the home. If you or your family has experienced water damage and are looking to file a claim, contact Arguello, Hope & Associates for more information.

To get started today, simply fill out a Free Case Review form on this page.

Water Damage Insurance Coverage

First and foremost, homeowners must maintain an understanding of exactly what is and is not covered under their current insurance policy. Without this knowledge, homeowners will be left in shock when disaster strikes and they must pay for these damages out of pocket. Besides purchasing a flood policy for protection, you may be able to add coverage to your existing policy. These additions may cover things such as the following:

  • Mold remediation (varies on state)
  • Backup of drains or sewers
  • Plumbing water damage
  • Air conditioning damages
  • Water heater damage

Homeowners must be astute in recognizing water damage as early as possible. When a sudden storm, plumbing issue, or sewer backup occurs, knowing what will be covered will ease stress and make the entire repair process much more fluid. To find out more, contact SERVPRO of Virginia Beach at 757-431-1400.

Virginia Beach Tornado Facts

1/10/2019 (Permalink)

Most violent tornadoes come from supercells, large thunderstorms that have winds already in rotation. About one in a thousand storms becomes a supercell, and one in five or six supercells spawns off a tornado.  Tornado season begins in early spring for the states along the Gulf of Mexico. The season follows the jet stream—as it swings farther north, so does tornado activity. May generally has more tornadoes than any other month, but April's twisters are usually more violent.  Although they can occur at any time of the day or night, most tornadoes form in the late afternoon. By this time the sun has heated the ground and the atmosphere enough to produce thunderstorms.  Tornadoes form when warm, humid air collides with cold, dry air.  Twisters are usually accompanied or preceded by severe thunderstorms and high winds. Hail is also common.  Once a tornado hits the ground, it may live for as little as a few seconds or as long as three hours. 

What is a State of Emergency for Hampton Roads:  A state of emergency allows state agencies to perform actions, that normally would not be permitted, in the interest of quickly getting assistance to local governments, and in turn Virginia residents. 

SERVPRO of Virginia Beach is well-versed to handle all Tornado damage in Hampton Roads, 24 hour, 365 days a year emergency for any residential or commercial location in the Hampton Roads area.   We have Class “A” Subcontractors standing by and ready to assist in any emergency. We can provide you with one-stop shopping.  Leave the hassle of repairing the damage to the Professionals at SERVPRO of Virginia Beach and make it “Like it never even happened.”, call us 757-431-1400 to ensure no further damage occurs to the structure or your contents.

Board-Up Services in Virginia Beach

1/9/2019 (Permalink)

SERVPRO of Virginia Beach provides 24 hour, 365 days a year emergency board-up services for any residential or commercial location in the Hampton Roads area.  Weather you experience vandalism, storm damage, or another unexpected disaster, you want to restore your property to it’s normal state as soon as it can be done against unauthorized entry.  Boarding-up incorrectly can cause additional moisture damages, making the situation even worse.  We have Class “A” Subcontractors standing by and ready to assist in any emergency. We can provide you with one-stop shopping.  Leave the inconvenience of Board-ups to the Professionals at SERVPRO of Virginia Beach and make it “Like it never even happened.”, call us 757-431-1400 to ensure no further damage occurs to the structure or its contents.

Document Restoration in Virginia Beach

1/9/2019 (Permalink)

We want our customers taken care of in their most vulnerable time of need, that’s why we offer the services that we do: emergency mitigation, fire and water restoration, mold remediation, and so much more. However, one item that often times are overlooked after are our customer’s paper documents and records.


If you’re not familiar with it, here’s an overview……

SERVPRO of Virginia Beach’s Commercial Large Loss Division (CLLD) offers four services: Vacuum Freeze Drying, Gamma Irradiation, Digitizing, and Certified Destruction. Vacuum Freeze Drying is the most effective way to salvage water damaged documents. The saturated documents are immediately frozen and shipped from the loss site to Corporate where they are dried via sublimation. Sublimation is the process of solid ice converting directly to the gas state bypassing the liquid state. This prevents further damage to the water-logged documents. This process takes between 7-10 days depending on the severity and the number of documents affected. Gamma Irradiation is a process that is used for cleaning/disinfecting and decontaminating documents. In a CAT 3 situation (sewage or flood water), documents are not only deteriorating but are also contaminated with all types of bacteria. Using high-energy photons, the bacteria is killed at the molecular level. There is no fear of residual radiation or contamination, so don’t worry, you won’t turn into the Incredible Hulk. If you want go digital with your records, we can do that too.

To bullet point and sum up the above article:

  • Drying - process in which an item containing moisture is frozen and dried using vacuums and pressures to achieve sublimation(A process in which a substance is converted directly from a solid to a gas or from a gas to a solid without an intermediate liquid phase.) Note: Damaged documents should be frozen as quickly as possible to stabilize them, and prevent further damage.
  • Cleaning - we offer onsite cleaning. This is cleaning each document front and back to remove debris and any surface particulate. 
  • Sterilization - Gamma Irridation is a process that is used for disinfecting and decontaminating documents or other consumer goods. 
  • Deodorization - once paper has been wet, an odor can begin to form. Letting us deodorize your documents will reduce the odor and sometimes almost completely eliminate it. 
  • Destruction - we offer destruction onsite.
  • Digitization - digitizing documents makes them easier to access as well as easier to store. We use state-of-the-art equipment to turn your paper copy into a digital file.

If you find yourself in need of saving damaged documents, SERVPRO of Virginia Beach and we will make it "Like it never even happened."

Commercial Cleaning Services in Virginia Beach

1/8/2019 (Permalink)

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor and moisture challenges go beyond the scope of your regular janitorial staff, call in SERVPRO of Virginia Beach. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO of Virginia Beach  to make your workspace look its very best.  SERVPRO of Virginia Beach will get the job done right and get it done quickly, because the SERVPRO Advantage includes these benefits:  The state-of-the-art SERVPRO National Training Center teaches restoration and mitigation skills to Franchise Owners, SERVPRO’s Corporate employees and insurance industry employees. It is one of the few facilities in the country that has been recognized as a state-approved continuing education course location and IICRC approved training facility.  SERVPRO Franchise Professionals offer cleaning services ranging from cleaning restaurant hoods to removing bio-hazard contaminants. We have the specialized training and products to get your property back to business. Their cleaning services include the following:

- Air Ducts and HVAC

- Biohazard

- Carpet and Upholstery

- Ceilings, Floors, and Walls

- Drapes and Blinds

- Odor Removal

- Sewage

- Trauma and Crime Scene

- Vandalism

Award-Winning Training Nearly 50 Years of Experience Exclusive Cleaning Products

SPECIALTY CLEANING SERVICES TRAINING EXCELLENCE

SERVPRO of Virginia Beach’s Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any-size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

The SERVPRO Advantage is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor.

COMMERCIAL LARGE LOSS DIVISION

1,700+ FRANCHISES

Property Management Hospitality Facilities

Healthcare Facilities Food Service Facilities

Education Facilities

Retail Facilities

NO JOB IS TOO LARGE

SERVPRO of Virginia Beach has the resources to help you immediately. SERVPRO performs the necessary work to reduce further damage. SERVPRO works with you and your carrier to develop and approve a recovery plan designed to reduce business interruption.

The SERVPRO Emergency READY Profile Advantage

1/8/2019 (Permalink)

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

  • A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost. 
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed. 
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action. 
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by. 
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can begin the work of mitigating the damage which can save you time and money. 
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

This Is A FREE Service To Your Company!

Pipes Freeze in Virginia Beach

1/2/2019 (Permalink)

If you need a plumber this year, don’t worry…you are NOT alone. Frozen pipe season is upon us. If you live in a older home, the risk of encountering frozen pipes is increased however, it can happen to anyone because when water freezes, it expands and non-insulated pipes are more likely to burst or leak. A burst pipe can cause extraordinary damage if not handled immediately so in order to prevent pipes from freezing here are a few steps that you as a homeowner can take according to The American Red Cross:

  • Be sure to completely drain water from sprinkler lines as well as outside hoses
  • Open all of your Kitchen cabinets to let warm air circulate around the plumbing
  • Let water drip from your faucets
  • Keep your heat set to the same temperature both day and night

SERVPRO of Virginia Beach professionals are available 24-hours a day, 365 days a year. Call us if your pipe’s freeze this winter and we will make it “Like it never even happened." 757-431-1400

MOLD in Virginia Beach: What are the 5 MOST TOXIC TYPES?

1/2/2019 (Permalink)

Ascospores are prominent in nature commonly found in the outdoor environment. Some fungi that belong to the Ascomycete family include the sexual forms of Penicillium/Aspergillus, Chaetominum, etc that may be frequently found growing on damp substrates.

Chaetomium are found on a variety of substrates containing cellulose including paper and plant compost. Several species have been reported to play a major role in the decomposition of cellulose-made materials. These fungi are able to dissolve the cellulose fibers in cotton and paper and thus cause the materials to disintegrate. The process is especially rapid under moist conditions. Their Ascospores are brown or gray with one or two germ pores.

Fusarium is a hydrophilic mold that requires very wet conditions and is frequently isolated from plants and grains. They colonize in continuously damp materials such as damp wallboard and water reservoirs for humidifiers and drip pans. While Fusarium Keratitis can be a serious infection, it is a rare disease. Fusarium is commonly found in organic matter such as soil and plants. This infection cannot be transmitted from person to person. 

Aspergillus and Penecillium are both types of mold are ubiquitous in the environment. Aspergillus tends to colonize continuously damp materials such as damp wallboard and fabrics. Penicillium is commonly found in house dust, wallpaper, decaying fabrics, moist clipboards, etc.


Stachybotrys is the bad boy of them all

Stachybotrys, commonly called "stachy," is a greenish-black, slimy mold found only on cellulose products (such as wood or paper) that have been wet for several days or more. The mold does not grow on concrete, linoleum or tile. Stachybotrys and some other fungi may produce several toxic chemicals called mycotoxins. Mycotoxins can be present in spores and small mold fragments released into the air. Once the mold fragments, mycotoxins and spores are in the air, individuals may breathe them into their lungs.

Virginia Beach Fire, Smoke and Soot Damage – What to Do Until Help Arrives

1/2/2019 (Permalink)

The difference between restoring and replacing your property and belongings after a fire depends greatly by how quickly help arrives and mitigation services begin. SERVPRO of Virginia Beach can be onsite within four hours of a fire loss notification. Our professionals provide timely response with mitigation services from fire, smoke and soot removal to content inventory and document restoration. Our services help ensure your property, belongings and memories are restored to preloss condition whenever possible.

Before you risk doing further damage by trying to clean up the damage yourself, call SERVPRO of Virginia Beach at 757-431-1400. We are the fire damage cleanup and restoration professionals and can make it “Like it never even happened."

What Can You Do Until Help Arrives?

  • Prevent soot particles from spreading and creating additional damage by limiting movement in the structure
  • Put down clean towels and/or linens on high traffic areas
  • Put a coat of petroleum jelly or oil on chrome faucets, trim and appliances
  • Place aluminum foil under furniture legs to prevent water from carpet wicking into upholstery

SERVPRO of Virginia Beach professionals are available 24-hours a day, 365 days a year to help you regain control.

10 Tips For Dealing With Insurance Coverage Hurricane Losses in Virginia Beach

1/2/2019 (Permalink)

When hurricanes hit, many insureds have to scramble just to preserve lives, their facilities, and their properties. Insurance coverage is not often the first consideration, but it can be an important one for rebuilding a home or business. Insureds should adopt practical approaches that can help ensure that they obtain the full extent of insurance coverage available for hurricane related losses. Here are 10 tips:

KNOW YOUR POLICIES

Know how policy provisions work together and when coverage starts, for example, from actual physical inception of loss or from a specified time before a hurricane arrives.

NOTIFY THE INSURERS AS SOON AS POSSIBLE

Have methods in place to reach out to insurers as soon as it becomes apparent that there is, or may even be a loss.

KEEP CRITICAL DOCUMENT COPIES IN SEPARATE LOCATIONS

Keep insurance policies or copies, including endorsements, in safe, separate locations. Electronic copies should be considered and always backed up on site. Video documentation helps.

WATCH THE ATTORNEY/CLIENT PRIVILEGE

Remember that in many jurisdictions, communications with an insurance broker are not necessarily subject to the attorney/client privilege.

CHECK PROVISIONS REGARDING ADJUSTMENT EXPENSES

Many policies provide that loss adjustment expenses may be insured. There are limitations on this coverage, however, including dollar limitations and in many instances, limitations that preclude or limit coverage if professionals providing loss-adjustment services are also serving in the role as an "advocate" for coverage.

DOCUMENT LOSSES

Maintain detailed records of various losses and expenses incurred in dealing with the claim.

POLICIES FOR DEADLINES AND OTHER TIME STAMPS

Many policies require that proofs of loss be provided within a period of days (often 30, 60 or 90 days) from inception of the loss. Policies also typically contain contractual limitations, that is, provisions that require that any suit be instituted within a specific period (often one or two years) from inception of the loss. In case of doubt, obtain a written agreement with the insurer extending or waiving the period, and make sure that the agreement is enforceable under the controlling law.

COMPLY WITH EXAMINATION UNDER OATH REQUESTS

Most policies require the insured's submit to an examination under oath. In most jurisdictions, examination under oath requirements are strictly enforced and failure to comply may result in a loss of coverage.

SEEK PROFESSIONAL ADVICE

Consult with accountants and insurance restoration specialists, as well as others with experience in dealing with hurricane losses, valuation, and business interruption questions.

DO NOT TAKE "NO" FOR AN ANSWER

At least, do not take no for an answer without checking and verifying. States vary in how the determination is made as to what law governs a given policy of a given loss. Furthermore, insurers act in good faith but out of town adjusters may not know the state law, the drafting history behind the language in their policies, or all of the case law and arguments  that can be made for coverage that might not be apparent in the first instance.