Recent Posts

Choosing the appropriate Fire Extinguisher

6/16/2021 (Permalink)

Here's a tip... Choosing the appropriate Fire Extinguisher

Class A:
This is the most common extinguisher and can be used to put out fires in ordinary combustibles such as cloth, wood, rubber, paper and many plastics.

Class B:
Used on fires involving flammable liquids such as grease, gasoline and oil.

Class C:
Designed for fires involving appliances, tools or other equipment electrically energized or plugged in.

Class D:
For use on flammable metals; often specific for the type of metal in question. These are typically found only in factories working with these metals.

Class K:
Intended for use on fires that involve vegetable oils, animal oils or fats in cooking appliances. These extinguishers are generally found in commercial kitchens, but are becoming more popular in the residential market for use in kitchens.

SERVPRO of Virginia Beach is quietly taking to the streets, every hour of every day, proving that whenever there is a house full of water or an office full of smoke, there is a van full of clean! It's always best to call our office directly! 757-431-1400

Hurricane Preparedness

5/6/2021 (Permalink)

Hurricane season 2021 is predicted to be busier than normal, according to a forecast released from Colorado State University on Thursday.

CSU predicts 17 named storms, eight hurricanes, and four major hurricanes for the 2021 Atlantic season. This would be above the normal of 12 named storms, six hurricanes, and three major hurricanes. SERVPRO of Virginia Beach is urging everyone to “Resolve to be Ready” in 2021. Hurricane season starts June 1st and runs through November 30th.  Now is the perfect time to think about making some preparations.  

Preparing in advance to deal with the unexpected can make a world of difference in how quickly and completely we can put the pieces of their lives back together. We encourage all realtors, association managers and property owners to take advantage of the no-cost emergency planning tools available from the Federal Emergency Management Agency (FEMA) (www.ready.gov/publications)

Flood Insurance

The most important thing to consider for your home is flood insurance. A common misconception is that homes that are not in a flood zone are not eligible for such coverage. That is not the case. Any home can have a flood insurance policy.  Insurance is sold through local agents as part of the National Flood Insurance Program, or NFIP. Homeowners can take out separate polices to insure the structure and any contents inside. Homes that are in a designated flood zone are required to have flood insurance, and it is typically a stipulation during the sale of a house. In fact, it is recommended that homes outside of a flood zone also have coverage, especially in coastal communities, like Hampton Roads. Nationally, about 30 % of flood insurance claims come from homes that are not in a flood zone. Premiums vary by numerous factors such as location, age of the dwelling and value of insured contents inside the home. For more information about the NFIP, please visit FEMA.gov/NFIP.

Know your Zone.

The state introduced “Know Your Zone” to simplify evacuation processes when it becomes necessary. There are four zones, lettered A-D, that specify your evacuation zone based on your address and nature of the emergency event. State and local agencies will alert residents by their zones if there is a need to evacuate or shelter in place. While not every neighborhood is in a zone, that does not mean you will never have to evacuate, so you’ll still need to pay attention to official announcements and news. 

To find your zone, go to KnowYourZoneVA.org. Once there, follow the on-screen instructions to enter your address and determine where you fall on the map.

Know your way out.

Have an evacuation plan, become familiar with it and make sure your family is aware of it as well. The most common routes:

  • If you live north of I-264, head north and west along I-64 and across the HRBT and move inland.
  • If you live south of I-264, head south and west on I-64 towards Suffolk and Highway 460 Continue to head inland and away from the coast to lessen the impact of a storm.

Keep in mind that the Chesapeake Bay Bridge Tunnel will likely be closed if an incoming storm has high winds. Avoid going north on Highway 13 and opt for the other routes.

If you choose to Shelter in Place

Have a cache of supplies that will last each member of your household, including any pets or infants, at least three days. Some of the basic supplies are:

  • Water – one gallon per person, per day
  • Food – Non-perishable or canned goods
  • Medications and first-aid supplies
  • Portable lights and batteries
  • Portable radio
  • Personal hygiene supplies
  • Toilet paper
  • Cash – to purchase one week’s worth of supplies for your household.

Should you or someone you know experience a water damage from a hurricane or a leaking pipe please do not hesitate to call SERVPRO of Virginia Beach at 757-431-1400

Fire restoration

5/6/2021 (Permalink)

While it’s true that a house fire can be an extremely difficult and overwhelming experience, professional fire restoration companies are available to help you deal with the aftermath. When fire damage is the result of fire in our home—one of the scariest and most devastating events we can face—it can make us feel panicked, vulnerable, and helpless. The good news is that you don’t have to deal with it alone when you have the right fire restoration services to guide you.

What professional fire restoration companies do is a science designed to provide the most effective restoration and resolution after a fire to get your home back to its original condition and get you back to life as you know it.

Here are 3 amazing facts about fire restoration, and #3 just might surprise you:

#1: With a House Fire, Smoke Goes Everywhere

Even if you have a tiny kitchen fire with minimal damage, you will experience the smell of smoke and have the potential for smoke damage throughout other areas of your home, or maybe even throughout your entire home. Smoke travels everywhere. It’s made up of particles of the fuel that burned in the fire combined with chemicals and particulates that become airborne during the fire and then move throughout your house.

Smoke damage restoration is one of the primary concerns during fire restoration. If smoke damage is not treated properly it can cause more and more problems as it sits on surfaces throughout your home. And the odor lingers long after the fire is out and can make a home unlivable if it isn’t dealt with successfully. It takes the proper tools, equipment, products, and know-how to get rid of smoke damage.

#2: Fire Damage Is Often More Extensive (and More Dangerous) than It Looks

When the fire is out and the smoke has cleared, the danger isn’t necessarily over. Fire damage is often more extensive than it first appears. A small fire can damage not just the surface where the fire occurred but can damage the interiors of walls and ceilings and can affect the electrical and the structure of your home in unexpected ways.

When fire burns, the temperature and ferocity often depends on the fuel. In a home fire, that often includes lots of synthetic and petroleum based products like carpet and flooring, toys and furniture, and plastics and artificial laminates. This type of fire creates smoke and soot residue that is greasy and smeary and can be difficult to remove as well as toxic to handle.

When there is a fire against a wall, it can also burn the interior support structure and the floor below. This is another danger you could be facing if you choose to enter the home before it’s deemed safe by the fire department. Use caution when dealing with the interior of your home as well as the residue left behind by the fire. Call in a professional before you do anything.

#3: House Fires Lead to Water, Water Everywhere!

One of the most damaging things about a house fire isn’t necessarily the flames but the water used to extinguish them. Surprised? You’re not alone. Most homeowners expect to find fire damage after a fire, not water damage. The truth is that water can often cause more damage after the fact than the fire itself.

The water, though essential to put out the fire, is used in massive quantities and will run down through your home, pooling in the lowest areas of each floor. Not only can this cause damage to your belongings and the structure of your home, but it can cause an even more dangerous situation as it creates the perfect environment for mold growth.

Dealing with mold after a fire is more common than you might think. Mold is damaging to your home and belongings but it can also pose a huge health risk and needs to be dealt with by an experienced professional. This is why the fire restoration process generally includes water damage restoration to ensure a successful and safe repair.

Fire damage is something we all hope we never have to deal with, but if you should be faced with a fire in your home, it’s important to know what you’re dealing with and why you should put the care of your home in the hands of a restoration company.

Contact SERVPRO for any restoration needs at 757-431-1400.

Virginia Beach: Your Mop is NOT Qualified

4/8/2021 (Permalink)

We know how disruptive unseen water damage can be for your home or business. For this reason, SERVPRO of Virginia Beach offers 24-hour emergency response services. We understand how to manage the drying process and use the proper equipment and moisture measuring devices. We ensure your home or building is quickly and thoroughly dried. This helps prevent secondary water damage and allows you to regain control quickly, ensuring your structure and its contents are properly dried, deodorized and protected.

So, before you risk further damaging the value of your home or business by attempting to clean up the mess yourself, call SERVPRO of Virginia Beach and let us make it "Like it never even happened."

Give us a call directly at  757-431-1400.

SERVPRO of Virginia Beach Additional services

3/9/2021 (Permalink)

Let’s be honest, there is never a good time for storm waters to flood your property or fire to smoke out your home or business. It seems that Disasters strike at the worst possible moment. That is one reason to have our phone number, 757-431-1400, saved in your phone.

Timely and efficient mitigation is the key to reducing costs and minimizing home or business interruption. The sooner restoration and cleanup begins, the sooner you and your family or business can resume your everyday lives.

That is why it is important to choose a team with the capabilities, like SERVPRO of Virginia Beach, to help make any size disaster, “Like it never even happened.”

The Benefits of Using SERVPRO of Virginia Beach

*Class "A" Licensed Contractor
*24 Hour Competitive Bids
*Drug Free Workplace with Criminal Background Checks
*IICRC Certified Firm & IICRC Certified Team
*Onsite Climate Controlled Storage Facilities
*Large Loss/Storm Team Member
*Repair Division

*Three Day average Dry time.

That is just a sample of our services, if you have any questions or would like more information do not hesitate to call SERVPRO of Virginia Beach at 757-431-1400

Don't Turn Off The Drying Equipment

2/17/2021 (Permalink)

Green air mover This is an air mover that could be placed in your home for drying after a water damage.

When you call SERVPRO of Virginia Beach to help restore your property after suffering a water damage, our professional technicians will place the appropriate equipment to dry out the area as quickly as possible. It is important to always follow our instructions and keep the equipment running at all times. We realize that the equipment is noisy and can become bothersome if you remain in your home during the restoration process, however, turning off the air movers and/or dehumidifiers can delay the drying time and can cause further damage to your property such as mold growth. It is also important to note that oftentimes your insurance coverage will only pay for the drying equipment for a specific length of time, depending on the category of damage. Your SERVPRO of Virginia Beach project manager will monitor the moisture readings of the equipment daily to determine the appropriate time for removal. If you have any concerns or questions about the drying equipment, be sure to speak to any of our crew members.

We Are Cleaning Experts

2/17/2021 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Virginia Beach, 757-431-1400

Certified: SERVPRO Cleaned

2/17/2021 (Permalink)

Certified: SERVPRO Cleaned When our logo is on your door, your commitment to clean is clear.

Getting back to business relies on getting your employees and customers back through your doors. When the stakes are this high, you want a partner who has developed an industry-leading and proprietary training program, cleaning solutions, and remediation processes. The COVID pandemic has changed what it means to be clean. SERVPRO of Virginia Beach is Here to Help get your business back to normal.

Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial cleaning, this is a proactive viral pathogen cleaning. SERVPRO of Virginia Beach is being called on by numerous businesses and community leaders to clean, disinfect and sanitize their properties as either a preventative measure or following a suspected or known positive COVID exposure. SERVPRO uses EPA approved products and follows the CDC guidelines for cleanup practices.

1. Consult - A Tailored Cleaning Program to Meet Your Needs

2. Clean - Proactive and COVID Emergency Response Cleaning Program

3. Certify - A Commitment to Clean for Your Employees and Consumers

We are here 24 hours a day, seven days a week, while life gets back to normal in the community we call home.

Five Things That You Need To Know About a Water Damage

2/15/2021 (Permalink)

When a pipe bursts, a drain backs up, or a flood occurs in your home, it can be hard to see past the mess. A million questions will run through your mind.

There is no doubt about it. Water damage is extremely stressful, and the more you know about it, the better you will be able to decide how to address it. Here are five things that every homeowner needs to know about water damage.

  1. There are different insurance policies for flood damage and water damage.

You might think that water is water, whether it is from flooding or a burst pipe, but flood damage is not covered under homeowner’s insurance. If you live in an area likely to experience flooding, you will probably already have a separate policy through the National Flood Insurance Policy (NFIP). When you report the claim to the insurance company, make sure to specify whether the claim is for water damage or for flood damage, so they can begin adjusting your claim correctly.

  1. Not all water damage is covered by your insurance.

It is a good idea to look over your insurance policy and familiarize yourself with any exclusion to your water damage coverage. For instance, most policies cover sudden damage, like water damage from a really bad storm or from an overflowing washing machine. On the other hand, any water damage that happens because you didn’t maintain the property may be excluded, as well as gradual leaks that caused water damage over time.

  1. Once water damage has happened; the clock is ticking before it gets worse.

When your property has been water damaged, you don’t have the luxury of waiting around for a convenient time to start the cleanup. Secondary damage from mold growth can present serious health effects associated with mold in the living environment.

Mold spores are everywhere, but they need moisture and a nutrient source to grow. And that is exactly what your wet carpet or drywall offers.

To prevent mold growth, you will need to get your property completely dry again within that 24-48-hour window. To do this, you will need to contact a company that specializes in water damage restoration and emergency water extraction. They will have the professional water removal equipment and drying equipment to get the job done as quickly as possible. Many have 24-hour a day emergency hotline, so you can start recovering your property almost immediately.

  1. Your insurance company needs to know right away.

It is a good idea to call your insurance company right away when you discover water damage. Your insurance agent can start the claims process immediately, as well as guide you through the first steps you will need to take to protect your property from more damage, like stopping the source of the water at the main water turnoff.

  1. The pollution level of the water is important.

Water damage is categorized as one of three levels by how polluted the water source was that caused the damage.

Category 1: Water from a clean water source, like a freshwater line for a dishwasher. This water will not cause illness or any ill effects.

Category 2: Water that may cause illness through contact. It may have bacteria in it,

Even though water may start out as Category 1, that doesn’t mean it will stay that way. Any contamination that the water touches, such as dirty carpeting or soil from the ground, can change water damage Category to 2 or even Category 3. And since standing breeds bacteria, the longer the water is around, the worse the contamination of your property.

More contamination can mean that the restoration team will have to use more aggressive measures to clean your structure and property, and it might mean that soft furnishings, like your carpet and the carpet pad, may have to be discarded for your safety.

Water damage can be dangerous and expensive, so preventing water damage is an important part of home maintenance. But if you know the basics of what to do once it happens, you can prevent it from doing its worst.

SERVPRO of Virginia Beach Additional services

2/15/2021 (Permalink)

These are some additional services provided by SERVPRO of Virginia Beach.  Our team is dedicated to helping with ALL of your property damage restoration needs.

* HVAC duct and coil cleaning- commercial and residential

* Dry ice blasting- a nonabrasive alternative to solvent-based cleaning

*Commercial carpet and upholstery Cleaning

*FREE Emergency Ready Profile- a complimentary profile to get a commercial building back in business after a disaster...BEFORE a disaster

*We are a class A licensed contractor 

We also offer some free services

*Free board up (depending on the severity of loss)

*On sight generators (depending on severity of loss)

*Free ladder assist for adjusters

*Infrared Thermo Pictures 

*Training (state, alfa college/real estate, insurance, C.E.)

* SERVPRO is a green certified firm

If you have any questions, please do not hesitate to call SERVPRO of Virginia Beach at 757-431-1400