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When Water Strikes in Virginia Beach

10/14/2021 (Permalink)

When Water Strikes in Virginia Beach

If you are looking to prevent damage to your home, staying ahead of water damage is crucial.  Water damage leads to rotted wood, insect infestation, peeling paint and weakened roofs and siding, Mold or Mildew

Check for leaks and cracks where water can enter, such as windows and doors, especially around corners. Clean and caulk these leaks immediately.  Look for broken shingles and cracks in exterior walls.  Repair or replace any broken shingles that are allowing water in, seal all cracks and holes in your home’s foundation, joints, and exterior walls. Ceiling leaks can be dealt with by measuring the location of the leak from the nearest outside wall, then locating this point in the attic with a measuring tape.

Check your home for leaking faucets, sweating pipes, bad drainage systems, and clogged drains—all of these can lead to water leaking, pooling, and causing damage.  Keep an eye on your water heater for signs of leaking water or rust.  If you have a wood home, look out for termite damage.  To prevent future leaks, install flashing around doors, windows, thresholds, chimneys, and roofs—it prevents water from penetrating places where two different building surfaces meet.

Maybe you are just dealing with a burst pipe, or worse yet you have a flooded basement. Regardless of how bad the initial damage is, you cannot afford to wait to start the water cleanup process. Within just a single hour up to a day after your home has been exposed to water, it will begin to cause damage. This is when drywall begins to bulge and break, furniture begins to swell and crack, and metal surfaces begin to tarnish

Water spreads very quickly and will get absorbed into the floors, the walls, your furniture, and other areas in your home. Once you have stopped the actual leak, you need to immediately start the process of water mitigation, which is the process of preventing or reducing the amount of water damage, to prevent additional damage so time is of the essence. If water damage persists for more than a week, mildew and mold growth, structural damage and biohazard contaminants may pose serious risks to you and your family. The delay in restoration time may also significantly increase the cost to repair water damage.

Do not hesitate to call SERVPRO of Virginia Beach at 757-431-1400 we strive to make it “Like it never even happened.”

It's the water you don't see that can be scary

10/8/2021 (Permalink)

It's The Water You Don't See...

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. The proper equipment makes a measurable difference in reducing the damage expense during a water loss. When time matters most, technology and equipment must be counted on to perform. 

Here are a few tools used by Professional Restoration Contractors to properly mitigate a loss. 

Moisture Sensors- used to detect moisture in carpets, baseboards, and walls. 

Moisture Meters- used to determine the actual moisture content of various materials. The meter provides accurate readings to monitor the drying process. 

Thermohydrometers- measures temperature and relative humidity to calculate and create an environment most conducive to drying. When handling a contaminated loss (CAT 2 or 3), it is not only important to dry the structure, but disinfect and often deodorize. 

Ultra-Low-Volume (ULV) Foggers- used to atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. It can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.

Thermal Foggers- dispenses solvent-based products by creating a dense fog that consists of tiny particles of deodorant solution that attach to and neutralize odor causing particles. 

The bottom line... ALWAYS treat a water damage seriously. Call a professional contractor that is trained and experienced in property damage restoration.

Call SERVPRO of Virginia Beach for any restoration needs you may have at 757-431-1400.

September is National Preparedness Month!

8/25/2021 (Permalink)

As a business owner or manager, you are a leader in your community and have the opportunity to set an example for your employees, customers and community to follow. This September 2021, join our community in preparing for emergencies and disasters of all types and leading efforts to encourage the community as a whole to become more prepared.

Disasters not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes. As an employer in your community, having a business continuity plan can help protect your company, its employees and its infrastructure, and maximizes your chances of recovery after an emergency or disaster. Ready Business asks companies to take three simple steps: plan to stay in businessencourage your people to become Ready and protect your investment.

This year, the Ready Campaign and Citizen Corps, with support from Coalition Members across the nation, including a wide range of businesses and organizations, is focusing National Preparedness Month (NPM) on encouraging individuals, families, and businesses to take active steps toward becoming Ready. We must work together as a team to ensure that our families, businesses, neighborhoods, and communities are ReadyReady Business, an extension of the Ready Campaign, helps business owners and managers of small and medium-sized businesses prepare their employees, operations and assets in the event of an emergency. The Business section of contains vital information for businesses on how to get started preparing their business and their unique needs during an emergency. For more information on NPM, or for help preparing your business, call 1-800-BE-READY, 1- 888-SE-LISTO, and TTY 1-800-462-7585 or visit where business owners can download or order free Ready information, publications, and much more.

Choosing the appropriate Fire Extinguisher

6/16/2021 (Permalink)

Here's a tip... Choosing the appropriate Fire Extinguisher

Class A:
This is the most common extinguisher and can be used to put out fires in ordinary combustibles such as cloth, wood, rubber, paper and many plastics.

Class B:
Used on fires involving flammable liquids such as grease, gasoline and oil.

Class C:
Designed for fires involving appliances, tools or other equipment electrically energized or plugged in.

Class D:
For use on flammable metals; often specific for the type of metal in question. These are typically found only in factories working with these metals.

Class K:
Intended for use on fires that involve vegetable oils, animal oils or fats in cooking appliances. These extinguishers are generally found in commercial kitchens, but are becoming more popular in the residential market for use in kitchens.

SERVPRO of Virginia Beach is quietly taking to the streets, every hour of every day, proving that whenever there is a house full of water or an office full of smoke, there is a van full of clean! It's always best to call our office directly! 757-431-1400

Hurricane Preparedness

5/6/2021 (Permalink)

Hurricane season 2021 is predicted to be busier than normal, according to a forecast released from Colorado State University on Thursday.

CSU predicts 17 named storms, eight hurricanes, and four major hurricanes for the 2021 Atlantic season. This would be above the normal of 12 named storms, six hurricanes, and three major hurricanes. SERVPRO of Virginia Beach is urging everyone to “Resolve to be Ready” in 2021. Hurricane season starts June 1st and runs through November 30th.  Now is the perfect time to think about making some preparations.  

Preparing in advance to deal with the unexpected can make a world of difference in how quickly and completely we can put the pieces of their lives back together. We encourage all realtors, association managers and property owners to take advantage of the no-cost emergency planning tools available from the Federal Emergency Management Agency (FEMA) (

Flood Insurance

The most important thing to consider for your home is flood insurance. A common misconception is that homes that are not in a flood zone are not eligible for such coverage. That is not the case. Any home can have a flood insurance policy.  Insurance is sold through local agents as part of the National Flood Insurance Program, or NFIP. Homeowners can take out separate polices to insure the structure and any contents inside. Homes that are in a designated flood zone are required to have flood insurance, and it is typically a stipulation during the sale of a house. In fact, it is recommended that homes outside of a flood zone also have coverage, especially in coastal communities, like Hampton Roads. Nationally, about 30 % of flood insurance claims come from homes that are not in a flood zone. Premiums vary by numerous factors such as location, age of the dwelling and value of insured contents inside the home. For more information about the NFIP, please visit

Know your Zone.

The state introduced “Know Your Zone” to simplify evacuation processes when it becomes necessary. There are four zones, lettered A-D, that specify your evacuation zone based on your address and nature of the emergency event. State and local agencies will alert residents by their zones if there is a need to evacuate or shelter in place. While not every neighborhood is in a zone, that does not mean you will never have to evacuate, so you’ll still need to pay attention to official announcements and news. 

To find your zone, go to Once there, follow the on-screen instructions to enter your address and determine where you fall on the map.

Know your way out.

Have an evacuation plan, become familiar with it and make sure your family is aware of it as well. The most common routes:

  • If you live north of I-264, head north and west along I-64 and across the HRBT and move inland.
  • If you live south of I-264, head south and west on I-64 towards Suffolk and Highway 460 Continue to head inland and away from the coast to lessen the impact of a storm.

Keep in mind that the Chesapeake Bay Bridge Tunnel will likely be closed if an incoming storm has high winds. Avoid going north on Highway 13 and opt for the other routes.

If you choose to Shelter in Place

Have a cache of supplies that will last each member of your household, including any pets or infants, at least three days. Some of the basic supplies are:

  • Water – one gallon per person, per day
  • Food – Non-perishable or canned goods
  • Medications and first-aid supplies
  • Portable lights and batteries
  • Portable radio
  • Personal hygiene supplies
  • Toilet paper
  • Cash – to purchase one week’s worth of supplies for your household.

Should you or someone you know experience a water damage from a hurricane or a leaking pipe please do not hesitate to call SERVPRO of Virginia Beach at 757-431-1400

Fire restoration

5/6/2021 (Permalink)

While it’s true that a house fire can be an extremely difficult and overwhelming experience, professional fire restoration companies are available to help you deal with the aftermath. When fire damage is the result of fire in our home—one of the scariest and most devastating events we can face—it can make us feel panicked, vulnerable, and helpless. The good news is that you don’t have to deal with it alone when you have the right fire restoration services to guide you.

What professional fire restoration companies do is a science designed to provide the most effective restoration and resolution after a fire to get your home back to its original condition and get you back to life as you know it.

Here are 3 amazing facts about fire restoration, and #3 just might surprise you:

#1: With a House Fire, Smoke Goes Everywhere

Even if you have a tiny kitchen fire with minimal damage, you will experience the smell of smoke and have the potential for smoke damage throughout other areas of your home, or maybe even throughout your entire home. Smoke travels everywhere. It’s made up of particles of the fuel that burned in the fire combined with chemicals and particulates that become airborne during the fire and then move throughout your house.

Smoke damage restoration is one of the primary concerns during fire restoration. If smoke damage is not treated properly it can cause more and more problems as it sits on surfaces throughout your home. And the odor lingers long after the fire is out and can make a home unlivable if it isn’t dealt with successfully. It takes the proper tools, equipment, products, and know-how to get rid of smoke damage.

#2: Fire Damage Is Often More Extensive (and More Dangerous) than It Looks

When the fire is out and the smoke has cleared, the danger isn’t necessarily over. Fire damage is often more extensive than it first appears. A small fire can damage not just the surface where the fire occurred but can damage the interiors of walls and ceilings and can affect the electrical and the structure of your home in unexpected ways.

When fire burns, the temperature and ferocity often depends on the fuel. In a home fire, that often includes lots of synthetic and petroleum based products like carpet and flooring, toys and furniture, and plastics and artificial laminates. This type of fire creates smoke and soot residue that is greasy and smeary and can be difficult to remove as well as toxic to handle.

When there is a fire against a wall, it can also burn the interior support structure and the floor below. This is another danger you could be facing if you choose to enter the home before it’s deemed safe by the fire department. Use caution when dealing with the interior of your home as well as the residue left behind by the fire. Call in a professional before you do anything.

#3: House Fires Lead to Water, Water Everywhere!

One of the most damaging things about a house fire isn’t necessarily the flames but the water used to extinguish them. Surprised? You’re not alone. Most homeowners expect to find fire damage after a fire, not water damage. The truth is that water can often cause more damage after the fact than the fire itself.

The water, though essential to put out the fire, is used in massive quantities and will run down through your home, pooling in the lowest areas of each floor. Not only can this cause damage to your belongings and the structure of your home, but it can cause an even more dangerous situation as it creates the perfect environment for mold growth.

Dealing with mold after a fire is more common than you might think. Mold is damaging to your home and belongings but it can also pose a huge health risk and needs to be dealt with by an experienced professional. This is why the fire restoration process generally includes water damage restoration to ensure a successful and safe repair.

Fire damage is something we all hope we never have to deal with, but if you should be faced with a fire in your home, it’s important to know what you’re dealing with and why you should put the care of your home in the hands of a restoration company.

Contact SERVPRO for any restoration needs at 757-431-1400.

Virginia Beach: Your Mop is NOT Qualified

4/8/2021 (Permalink)

We know how disruptive unseen water damage can be for your home or business. For this reason, SERVPRO of Virginia Beach offers 24-hour emergency response services. We understand how to manage the drying process and use the proper equipment and moisture measuring devices. We ensure your home or building is quickly and thoroughly dried. This helps prevent secondary water damage and allows you to regain control quickly, ensuring your structure and its contents are properly dried, deodorized and protected.

So, before you risk further damaging the value of your home or business by attempting to clean up the mess yourself, call SERVPRO of Virginia Beach and let us make it "Like it never even happened."

Give us a call directly at  757-431-1400.

SERVPRO of Virginia Beach Additional services

3/9/2021 (Permalink)

Let’s be honest, there is never a good time for storm waters to flood your property or fire to smoke out your home or business. It seems that Disasters strike at the worst possible moment. That is one reason to have our phone number, 757-431-1400, saved in your phone.

Timely and efficient mitigation is the key to reducing costs and minimizing home or business interruption. The sooner restoration and cleanup begins, the sooner you and your family or business can resume your everyday lives.

That is why it is important to choose a team with the capabilities, like SERVPRO of Virginia Beach, to help make any size disaster, “Like it never even happened.”

The Benefits of Using SERVPRO of Virginia Beach

*Class "A" Licensed Contractor
*24 Hour Competitive Bids
*Drug Free Workplace with Criminal Background Checks
*IICRC Certified Firm & IICRC Certified Team
*Onsite Climate Controlled Storage Facilities
*Large Loss/Storm Team Member
*Repair Division

*Three Day average Dry time.

That is just a sample of our services, if you have any questions or would like more information do not hesitate to call SERVPRO of Virginia Beach at 757-431-1400

Don't Turn Off The Drying Equipment

2/17/2021 (Permalink)

Green air mover This is an air mover that could be placed in your home for drying after a water damage.

When you call SERVPRO of Virginia Beach to help restore your property after suffering a water damage, our professional technicians will place the appropriate equipment to dry out the area as quickly as possible. It is important to always follow our instructions and keep the equipment running at all times. We realize that the equipment is noisy and can become bothersome if you remain in your home during the restoration process, however, turning off the air movers and/or dehumidifiers can delay the drying time and can cause further damage to your property such as mold growth. It is also important to note that oftentimes your insurance coverage will only pay for the drying equipment for a specific length of time, depending on the category of damage. Your SERVPRO of Virginia Beach project manager will monitor the moisture readings of the equipment daily to determine the appropriate time for removal. If you have any concerns or questions about the drying equipment, be sure to speak to any of our crew members.

We Are Cleaning Experts

2/17/2021 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Virginia Beach, 757-431-1400