Recent Posts

Mold Remediation Masters: Why SERVPRO of Virginia Beach Leads the Pack

2/14/2024 (Permalink)

mold growing on a wall Mold on bottom of wall

Mold is a silent menace that can wreak havoc on homes and businesses alike. Its presence not only compromises the structural integrity of buildings but also poses serious health risks to occupants. In the face of mold infestation, swift and effective action is crucial. This is where SERVPRO of Virginia Beach shines as the go-to expert in mold remediation. With a combination of experience, advanced techniques, and a commitment to excellence, we stand out as the premier choice for tackling mold problems head-on.

At SERVPRO of Virginia Beach, mold remediation isn't just a service we offer—it's our specialty. With years of experience under our belt, we've encountered mold in all its forms and know exactly how to combat it. Our team of certified professionals understands the complexities of mold growth, from its preferred environments to its various species. This expertise allows us to develop tailored solutions that address each unique situation effectively.

In the battle against mold, staying ahead of the curve is paramount. That's why SERVPRO of Virginia Beach invests in the latest tools and techniques for mold remediation. From advanced moisture detection devices to state-of-the-art HEPA filtration systems, we leverage technology to identify and mitigate mold at its source. Our methods are not only efficient but also environmentally friendly, minimizing disruption to your property while ensuring thorough mold removal.

Mold remediation is more than just removing visible mold growth—it's about addressing the underlying issues that contribute to its proliferation. At SERVPRO of Virginia Beach, we take a comprehensive approach to mold remediation, focusing not only on eradication but also on prevention. By identifying moisture sources, improving ventilation, and implementing moisture control measures, we help mitigate the risk of future mold outbreaks, safeguarding your property and your health.

When it comes to mold remediation, trust is paramount. That's why SERVPRO of Virginia Beach is proud to be an IICRC-certified firm, adhering to the highest industry standards for mold remediation. Our technicians undergo rigorous training and certification to ensure that they are equipped with the knowledge and skills needed to tackle mold effectively. Additionally, we are fully licensed and insured, providing you with peace of mind knowing that your property is in capable hands.

At SERVPRO of Virginia Beach, customer satisfaction is our top priority. We understand the stress and disruption that mold infestation can cause, which is why we strive to make the remediation process as smooth and hassle-free as possible. From prompt response times to clear communication and transparent pricing, we go above and beyond to exceed our customers' expectations at every turn. When you choose SERVPRO of Virginia Beach, you can trust that you're receiving not only superior mold remediation services but also exceptional customer care.

When mold strikes, don't leave your property's safety and integrity to chance. Trust the experts at SERVPRO of Virginia Beach to deliver prompt, professional, and effective mold remediation services. With our unmatched expertise, cutting-edge techniques, and commitment to customer satisfaction, we'll restore your property to its pre-mold condition, ensuring a safer and healthier environment for you and your loved ones. Don't wait—contact us today and let us put our mold remediation mastery to work for you.

Why Virginia Beach Residents Should Choose SERVPRO™ of Virginia Beach for Fire Restoration

2/14/2024 (Permalink)

kitchen fire Fire in kitchen

Experiencing a fire in your home is a devastating event that can leave behind not only physical damage but also emotional distress. In such a challenging time, having a reliable and efficient restoration service is crucial to help you get your life back on track. For residents of Virginia Beach, SERVPRO of Virginia Beach stands out as a trusted partner in fire restoration. With their expertise, dedication, and commitment to excellence, they are the go-to choice for restoring homes and peace of mind.

One of the primary reasons why Virginia Beach residents should choose SERVPRO for fire restoration is their unmatched expertise and experience in handling fire damage. With years of experience in the industry, SERVPRO technicians are highly trained and certified to address all aspects of fire damage restoration. From assessing the extent of the damage to implementing effective restoration strategies, they have the knowledge and skills to deliver exceptional results.

Fire damage restoration requires specialized techniques and equipment to ensure thorough and efficient cleanup and restoration. SERVPRO of Virginia Beach utilizes state-of-the-art equipment and advanced restoration techniques to tackle even the most challenging fire damage scenarios. From removing smoke odor to cleaning soot and ash residues, they employ cutting-edge tools and technology to restore your home to its pre-fire condition.

When it comes to fire damage restoration, time is of the essence. That's why SERVPRO of Virginia Beach offers prompt response and 24/7 availability to ensure that help is always just a phone call away. Their team understands the urgency of the situation and works swiftly to mitigate further damage and begin the restoration process immediately. Whether it's day or night, weekends, or holidays, you can count on SERVPRO to be there when you need them the most.

SERVPRO of Virginia Beach provides comprehensive fire damage restoration services tailored to meet the unique needs of each client. From initial assessment and emergency board-up services to debris removal, cleaning, and restoration, they handle every aspect of the restoration process with precision and care. Their comprehensive approach ensures that every detail is addressed, leaving no room for overlooked damage or lingering issues.

Dealing with insurance companies can be overwhelming, especially in the aftermath of a fire. SERVPRO of Virginia Beach simplifies the process by offering assistance with insurance claims. Their team works closely with insurance adjusters to document the damage, provide accurate estimates, and streamline the claims process, allowing you to focus on rebuilding your life while they handle the paperwork.

When it comes to fire damage restoration in Virginia Beach, SERVPRO of Virginia Beach stands out as the premier choice for homeowners in need of reliable and efficient restoration services. With their expertise, advanced techniques, prompt response, and comprehensive approach, they deliver exceptional results that exceed expectations. In the aftermath of a fire, trust SERVPRO to restore your home and peace of mind with professionalism, compassion, and dedication.

The Crucial Role of SERVPRO Of Virginia Beach's ERP in Commercial Buildings

2/14/2024 (Permalink)

In the dynamic landscape of commercial real estate, preparedness is paramount. Whether it's a sudden burst pipe flooding an office space or a fire threatening to engulf a retail store, emergencies can strike without warning, wreaking havoc on businesses and their assets. In such turbulent times, having a solid Emergency Ready Profile (ERP) from SERVPRO Of Virginia Beach can make all the difference between swift recovery and prolonged disruption.

Understanding the Significance

An ERP serves as a comprehensive blueprint for handling emergencies efficiently. It provides vital information at your fingertips, including crucial contacts, shut-off valve locations, utility details, and floor plans. SERVPRO Of Virginia Beach specializes in crafting tailored ERPs that cater to the specific needs and nuances of commercial properties.

Rapid Response and Minimized Downtime

Time is of the essence during emergencies. With an ERP in place, businesses can initiate a rapid response protocol, swiftly alerting key stakeholders and coordinating with SERVPRO Of Virginia Beach's expert team. By streamlining communication and outlining clear steps for mitigation, the ERP minimizes downtime and helps businesses resume operations at the earliest.

Enhanced Safety and Compliance

Safety is non-negotiable in any commercial setting. SERVPRO Of Virginia Beach's ERP not only prioritizes the safety of occupants and employees but also ensures compliance with regulatory standards. From evacuation procedures to hazardous material handling guidelines, the ERP equips businesses with the knowledge and resources needed to uphold safety protocols.

Protection of Assets and Reputation

Commercial properties are not just bricks and mortar; they embody years of hard work, investment, and brand reputation. In the face of adversity, safeguarding these assets becomes paramount. By having a detailed ERP from SERVPRO Of Virginia Beach on file, businesses can mitigate damage to property, inventory, and equipment, thereby preserving their financial stability and reputation.

Proactive Risk Management

Prevention is better than cure—an adage that holds true in the realm of emergency preparedness. SERVPRO Of Virginia Beach's ERP goes beyond reactive measures by fostering a culture of proactive risk management. By identifying potential hazards, implementing preventive measures, and conducting regular drills, businesses can fortify their resilience against unforeseen calamities.

Conclusion

In today's unpredictable business environment, the importance of having an ERP from SERVPRO Of Virginia Beach on file in commercial buildings cannot be overstated. From facilitating rapid response to safeguarding assets and reputation, the ERP serves as a cornerstone of preparedness and resilience. By partnering with SERVPRO Of Virginia Beach and embracing proactive emergency planning, businesses can navigate challenges with confidence, ensuring a brighter and more secure future for all stakeholders involved.

Hurricane Preparedness

6/20/2023 (Permalink)

Hurricane season started June 1st and runs through November 30th.  Now is the perfect time to think about making some preparations.  

Preparing in advance to deal with the unexpected can make a world of difference in how quickly and completely we can put the pieces of their lives back together. We encourage all realtors, association managers and property owners to take advantage of the no-cost emergency planning tools available from the Federal Emergency Management Agency (FEMA) (www.ready.gov/publications)

Flood Insurance

The most important thing to consider for your home is flood insurance. A common misconception is that homes that are not in a flood zone are not eligible for such coverage. That is not the case. Any home can have a flood insurance policy.  Insurance is sold through local agents as part of the National Flood Insurance Program, or NFIP. Homeowners can take out separate polices to insure the structure and any contents inside. Homes that are in a designated flood zone are required to have flood insurance, and it is typically a stipulation during the sale of a house. In fact, it is recommended that homes outside of a flood zone also have coverage, especially in coastal communities, like Hampton Roads. Nationally, about 30 % of flood insurance claims come from homes that are not in a flood zone. Premiums vary by numerous factors such as location, age of the dwelling and value of insured contents inside the home. For more information about the NFIP, please visit FEMA.gov/NFIP.

Know your Zone.

The state introduced “Know Your Zone” to simplify evacuation processes when it becomes necessary. There are four zones, lettered A-D, that specify your evacuation zone based on your address and nature of the emergency event. State and local agencies will alert residents by their zones if there is a need to evacuate or shelter in place. While not every neighborhood is in a zone, that does not mean you will never have to evacuate, so you’ll still need to pay attention to official announcements and news. 

To find your zone, go to KnowYourZoneVA.org. Once there, follow the on-screen instructions to enter your address and determine where you fall on the map.

Know your way out.

Have an evacuation plan, become familiar with it and make sure your family is aware of it as well. The most common routes:

  • If you live north of I-264, head north and west along I-64 and across the HRBT and move inland.
  • If you live south of I-264, head south and west on I-64 towards Suffolk and Highway 460 Continue to head inland and away from the coast to lessen the impact of a storm.

Keep in mind that the Chesapeake Bay Bridge Tunnel will likely be closed if an incoming storm has high winds. Avoid going north on Highway 13 and opt for the other routes.

If you choose to Shelter in Place

Have a cache of supplies that will last each member of your household, including any pets or infants, at least three days. Some of the basic supplies are:

  • Water – one gallon per person, per day
  • Food – Non-perishable or canned goods
  • Medications and first-aid supplies
  • Portable lights and batteries
  • Portable radio
  • Personal hygiene supplies
  • Toilet paper
  • Cash – to purchase one week’s worth of supplies for your household.

Should you or someone you know experience a water damage from a hurricane or a leaking pipe please do not hesitate to call SERVPRO of Virginia Beach at 757-431-1400

What You Should Know, Should You Experience A Water Damage.

6/20/2023 (Permalink)

The thing about water damage and repair professionals is that no one seems to have interest in knowing one until they're in desperate need of their help! We interviewed SERVPRO of Virginia Beach Franchise Owner, Anna Cheracles, to find out just what it is that a restoration professional does and when and why someone would need to hire one. Here's what Anna had to say:

What exactly does a water damage and repair professional do? 

We arrive onsite within 4 hours (usually 1 hour) to remediate a water damage. The sooner you can stop the water and begin to dry the structure, the less damage you will have, which will reduce repairs that will need to be done. 

Why is it important to call a professional?

We can restore vs. replace. We have special drying techniques which will save time and money for the insured and insurance company. You don't want to end up with any type of secondary damage or mold that could be prevented by calling a professional right away. 

A professional will know when it is necessary to remove materials such as vinyl or laminate floors in order to dry sub floors. We have tools, such as moisture meters, that can detect exactly what's been affected so that we can properly mitigate the loss.  

What are the most common problems water damage professionals see?

We often find pre-existing damage. It is important to properly maintain your home so that dry rot or other slow leaks do not occur. If you have a pipe burst under your sink, but you have dry rot already showing on you sub floor, often the insurance companies will not cover this due to the home not being maintained. 

Another problem we see is when a homeowner does not take immediate action. They will wait a few days for the insurance company to come out before they call a mitigation company to come out. Or they try to do the work themselves. This will only prolong the process and possibly cause more damage later on. You need special equipment to properly dry a structure. 

When should I call a water damage professional?

Anytime you experience a water damage, you should call a professional. The sooner you call, the more you can minimize damage. Even if the cause of the problem is still not fixed, the faster we can begin extracting water, you can lessen the chance of further damage. Often times an area can feel dry to the touch, but it is important to have a professional use a moisture meter to check for water behind cabinets, walls, etc. Dry wall may feel dry, but the insulation inside the wall could possibly be wet. Carpet could feel dry, but the sub floor and padding could have elevated moisture levels. 

How much will it cost?

We use industry standard prices, which are set for each region in the country through a program called Xactimate. Most of the charges are done by square foot, by a labor hour or per piece of equipment. It is pricey to properly mitigate your home, but if you do it right the first time, you won't have mold grow and will save money in the long run. We deal directly with the insurance companies so there will not be any type of paperwork that you will need to file. We take care of it all!  

What should I do while waiting?

If possible, turn the source of the water off. Begin mopping up water or blotting with towels. DO NOT use a shop vac to remove water. Shop vacs are not meant to extract a lot of water, only a little bit here and there. Put all furniture up on blocks, or even put foil under the legs of furniture to protect it and to also protect your carpet from getting any staining on it. You should also wipe up any water on wood furniture so it does not ruin it. Do not use electrical devices where the moisture is present. Make sure to not stand under any sagging ceilings.  

How do I decide who to hire? 

You should always try to hire someone who has a national reputation and a brand that stands behind them. Take advice from your insurance company, they work with these professionals everyday and should have a good recommendation. 

Storm Damage Clean Up In Virginia Beach

6/20/2023 (Permalink)

SERVPRO of Virginia Beach provides 24 hour, 365 days a year emergency board-up services for any residential or commercial location in the Hampton Roads area.  Whether you experience vandalism, storm damage, or another unexpected disaster, you want to restore your property to its normal state as soon as it can be done.  Boarding-up incorrectly can cause additional moisture damages, making the situation even worse. We have Class “A” Subcontractors standing by and ready to assist in any emergency. We can provide you with one-stop shopping.  Leave the inconvenience of Board-ups to the Professionals at SERVPRO of Virginia Beach to make it “Like it never even happened.” Call us 757-431-1400 to ensure no further damage occurs to the structure or its contents.

4 Facts About Hurricanes You Need To Know

6/20/2023 (Permalink)

Hurricane season is June through November. So, here we are. Hurricane season. And though Virginia rarely gets a direct hit by a hurricane, living near the coast in the south, most people are all too familiar with the hurricane season and the tropical storms that come with it. But what about hurricane damage to your home? If you haven’t had hurricane damage before, here are 4 facts about hurricane damage you need to know before the storm hits.

1.  Primary Causes of Hurricane Damage

The primary cause of hurricane damage to homes is damage from high wind and flooding from the torrential rains.

2.  What the Wind Does

The wind can cause damage to siding and it can break windows and blow in garage doors. Broken and downed trees are another result of hurricane damage.

3.  What the Water Does

Torrential rains can often cause flooding from overwhelmed gutters and downspouts, broken windows and damaged roofs, and saturated soil around and near your home.

4.  What a Storm Damage Expert Will Do

A storm damage restoration company like SERVPRO of Virginia Beach will help you deal with hurricane damage quickly. With 24-hour emergency response and the tools and equipment to deal with the damage to trees, siding and flooding, they’re you’re one-stop-shop for hurricane damage.

Please give us a call at 757-431-1400.

Basic Mold Facts For Virginia Beach

6/20/2023 (Permalink)

What are molds?

Molds are fungi that can be found both indoors and outdoors. No one knows how many species of fungi exist but estimates range from tens of thousands to perhaps three hundred thousand or more. Molds grow best in warm, damp, and humid conditions, and spread and reproduce by making spores. Mold spores can survive harsh environmental conditions, such as dry conditions, that do not support normal mold growth.

What are some of the common indoor molds?

  • Cladosporium
  • Penicillium
  • Alternaria
  • Aspergillus

Where are molds found?

Molds are found in virtually every environment and can be detected, both indoors and outdoors, year round. Mold growth is encouraged by warm and humid conditions. Outdoors they can be found in shady, damp areas or places where leaves or other vegetation is decomposing. Indoors they can be found where humidity levels are high, such as basements or showers.

How can people decrease mold exposure?

Sensitive individuals should avoid areas that are likely to have mold, such as compost piles, cut grass, and wooded areas. Inside homes, mold growth can be slowed by controlling humidity levels and ventilating showers and cooking areas. If there is mold growth in your home, you should clean up the mold and fix the water problem. Mold growth can be removed from hard surfaces with commercial products, soap and water, or a bleach solution of no more than 1 cup of household laundry bleach in 1 gallon of water. Follow the manufacturers’ instructions for use (see product label).

If you choose to use bleach to clean up mold:

  • Never mix bleach with ammonia or other household cleaners. Mixing bleach with ammonia or other cleaning products will produce dangerous, toxic fumes.
  • Open windows and doors to provide fresh air.
  • Wear rubber boots, rubber gloves, and goggles during cleanup of affected area.
  • If the area to be cleaned is more than 10 square feet, consult the U.S. Environmental Protection Agency (EPA) guide titled Mold Remediation in Schools and Commercial Buildings
  • Always follow the manufacturer’s instructions when using bleach or any other cleaning product.

Specific Recommendations:

  • Keep humidity levels as low as you can—no higher than 50%–all day long. An air conditioner or dehumidifier will help you keep the level low. Bear in mind that humidity levels change over the course of a day with changes in the moisture in the air and the air temperature, so you will need to check the humidity levels more than once a day.
  • Use an air conditioner or a dehumidifier during humid months.
  • Be sure the home has adequate ventilation, including exhaust fans.
  • Add mold inhibitors to paints before application.
  • Clean bathrooms with mold killing products.
  • Do not carpet bathrooms and basements.
  • Remove or replace previously soaked carpets and upholstery.

What areas have high mold exposures?

  • Antique shops
  • Greenhouses
  • Saunas
  • Farms
  • Mills
  • Construction areas
  • Flower shops
  • Summer cottages

I found mold growing in my home, how do I test the mold?

Generally, it is not necessary to identify the species of mold growing in a residence, and CDC does not recommend routine sampling for molds. Current evidence indicates that allergies are the type of diseases most often associated with molds. Since the susceptibility of individuals can vary greatly either because of the amount or type of mold, sampling and culturing are not reliable in determining your health risk. If you are susceptible to mold and mold is seen or smelled, there is a potential health risk; therefore, no matter what type of mold is present, you should arrange for its removal. 

A qualified environmental lab took samples of the mold in my home and gave me the results. Can CDC interpret these results?

Standards for judging what is an acceptable, tolerable, or normal quantity of mold have not been established. If you do decide to pay for environmental sampling for molds, before the work starts, you should ask the consultants who will do the work to establish criteria for interpreting the test results. They should tell you in advance what they will do or what recommendations they will make based on the sampling results. The results of samples taken in your unique situation cannot be interpreted without physical inspection of the contaminated area or without considering the building’s characteristics and the factors that led to the present condition.

Spring Cleaning Season Is Here

3/6/2023 (Permalink)

The first day of Spring is right around the corner, March 20th to be exact. It's time to start Spring cleaning. We all know Spring cleaning can be a little overwhelming, so we decided to create a check list to get you started on your spring cleaning!

ENTIRE HOME                                                                                  

  • Change smoke alarm Batteries                                                                
  • Clean/polish fixtures
  • Clean mirrors and glass
  • Clean rugs, floors & baseboards
  • Dust/ polish furniture
  • Dust bookshelves; donate books
  • Dust light fixtures & bulbs
  • Replace old light bulbs
  • Wipe walls and ceilings
  • Wash curtains
  • Wash light fixtures/ ceiling fans
  • Wash Windows

OUTSIDE

  • Clean Garage
  • Clean gutters
  • Clean house siding
  • Clean patio furniture
  • Clean porch/deck/patio
  • Landscaping
  • Seal driveway
  • Wash/inspect light fixtures

BEDROOMS

  • Clean out closets & donate
  • Put away winter bedding
  • Rotate mattress
  • Wash Bedding

LIVING ROOM

  • Clean garage
  • Clean gutters

BATHROOMS

  • Clean & sanitize sink
  • Clean & sanitize tubs, shower & toilet
  • Clean out Medicine Cabinet
  • Clean under the sink
  • Dispose of expired medications

KITCHEN

  • Clean and sanitize sink
  • Clean oven
  • Clean appliances (inside & out)
  • Clean pantry, toss old food
  • Polish Stainless-steel appliances
  • Wash Cabinets (inside &out)
  • Clean refrigerator/ freezer

As always, If you are looking for a deep, professional cleaning of your home or business, give SERVPRO Of Virginia Beach a call, remember it is ALWAYS best to call directly  757-431-1400.  Always Here to Help!

When Water Strikes in Virginia Beach

10/13/2022 (Permalink)

When Water Strikes in Virginia Beach

If you are looking to prevent damage to your home, staying ahead of water damage is crucial.  Water damage leads to rotted wood, insect infestation, peeling paint and weakened roofs and siding, Mold or Mildew

Check for leaks and cracks where water can enter, such as windows and doors, especially around corners. Clean and caulk these leaks immediately.  Look for broken shingles and cracks in exterior walls.  Repair or replace any broken shingles that are allowing water in, seal all cracks and holes in your home’s foundation, joints, and exterior walls. Ceiling leaks can be dealt with by measuring the location of the leak from the nearest outside wall, then locating this point in the attic with a measuring tape.

Check your home for leaking faucets, sweating pipes, bad drainage systems, and clogged drains—all of these can lead to water leaking, pooling, and causing damage.  Keep an eye on your water heater for signs of leaking water or rust.  If you have a wood home, look out for termite damage.  To prevent future leaks, install flashing around doors, windows, thresholds, chimneys, and roofs—it prevents water from penetrating places where two different building surfaces meet.

Maybe you are just dealing with a burst pipe, or worse yet you have a flooded basement. Regardless of how bad the initial damage is, you cannot afford to wait to start the water cleanup process. Within just a single hour up to a day after your home has been exposed to water, it will begin to cause damage. This is when drywall begins to bulge and break, furniture begins to swell and crack, and metal surfaces begin to tarnish

Water spreads very quickly and will get absorbed into the floors, the walls, your furniture, and other areas in your home. Once you have stopped the actual leak, you need to immediately start the process of water mitigation, which is the process of preventing or reducing the amount of water damage, to prevent additional damage so time is of the essence. If water damage persists for more than a week, mildew and mold growth, structural damage and biohazard contaminants may pose serious risks to you and your family. The delay in restoration time may also significantly increase the cost to repair water damage.

Do not hesitate to call SERVPRO of Virginia Beach at 757-431-1400 we strive to make it “Like it never even happened.”